From dense urban communities with tens of thousands of meters, to rural utilities with hundreds of customers spread out over difficult terrain, Neptune understands that every utility has its own unique challenges and goals.
We also know that there is not a one-size-fits-all solution, which is why a tailored approach to data collection is necessary to help your utility achieve your business objectives both now, and as your community grows.
Whether it’s building a flexible and scalable AMI network without sacrificing read success rate, needing deeper data insights to operate more efficiently, or simply obtaining accurate billing reads without putting feet on the street, Neptune’s solutions offer the flexibility to support each utility meet their unique goals.
The Neptune Advantage: Designed for Your Needs
When it comes to transitioning from AMR to AMI or expanding upon your existing AMI platform, it’s important to understand that everyone’s starting point and circumstances are different. Factors such as municipality size, landscape, resources, technical expertise, growth projections, and budget all need to be considered in order to build the right strategy. Each utility should be able to achieve more efficient operations while enhancing customer service and reducing the burden on the billing, field and operations teams. From fixed network to cellular, Neptune applies its in-depth understanding of all water data collection technologies to collaborate with our utility partners and identify the best solution for them.
Our team can help utilities overcome network challenges that can arise from terrain, population, resources, or low meter density. We offer more than one AMI solution rather than mandate a single collection method. In addition, the Neptune R900 System allows a utility to work with assets they already own, protecting investments and ensuring compatibility with your existing installed base of meters and software.
Neptune’s data collection options can be customized and combined to offer the greatest benefit and flexibility to utilities:
- Fixed network - A fixed network AMI system can service thousands of endpoints and is often very cost effective in highly populated areas. Neptune offers a range of network maintenance models depending on the size of the utility and how much infrastructure it wants to install and maintain.
- Cellular – A flexible option for targeted/strategic AMI deployments or for utilities with scattered or rural services. Cellular inherently eliminates the need for a network infrastructure, often allowing for a faster and easier AMI deployment.
- AMR – A lower cost solution for data collection that minimizes needed infrastructure with walk-by or drive by portable collectors. With Neptune R900 System endpoints, utilities can easily migrate from AMR to AMI without the need to switch out or reprogram the endpoints.
Smart Compatibility with the Right Software
Neptune 360 can aggregate data from these different collection sources into one application and delivers the information utilities need to proactively reduce high bill complaints, delinquencies, truck rolls, and write-offs with timely, accurate insights and alerts.
Utilities can access their meter data from anywhere with the secure, user-friendly Neptune 360 software. Share data seamlessly, respond to customers faster, and gain deeper insights into your system quickly and all in one place.
Neptune Has Your Back
Each utility encounters distinct challenges in its data collection efforts. However, Neptune has a long history of supporting our utility partners and helping to devise a tailored data collection solution that achieves their specific goals.
For more information and a network consultation, visit neptunetg.com/yoursolutions.
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