Give Your Customers More Control Over Water Usage
Improve utility customer service and consumer experience with an intuitive self-service portal solution that is part of the Neptune 360 platform. Provide better visibility into customer water consumption and support your utility’s conservation efforts.
Neptune My360 gives your customers the ability to create usage alerts, set a water budget, and view their own consumption data 24/7. Easy-to-read charts and graphs help customers detect potential leaks and unplanned water usage faster.
This web-based solution works on any desktop or mobile device for easy customer access and helps reduce customer service inquiries. Your staff will have the tools to address customer concerns quickly with visibility into individual usage along with a robust reporting dashboard.
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