get smart - do more than just manage with arb¨ n_sightª
So much information. So little time to do what you need with it. Demanding read-to-bill schedules, proactive customer service, conservation efforts, and recapturing Non-Revenue Water mean that you need to collect, categorize, analyze, and act on a constant stream of metering data. With the ARB® N_SIGHT™ host software suite from Neptune, information management was never easier. Or smarter.
Subtracting Problems and add value
In today’s environment, utilities are looking for more and more information to help them serve the needs of their customers while reducing costs and maximizing revenue. But it isn’t just the amount of data that’s important – it’s also how relevant and actionable it is as well. When combined with 8-digit meter reading and leak, tamper, and reverse flow detection from the meter, the right software can interpret the data to make decisions easier and more proactive.
Neptune’s host management software suite – ARB N_SIGHT – leverages the utility’s data to provide more value to its customers.
A data engine that drives on all cylinders® – A data engine that drives on all cylinders
Ideally, host software should assimilate all metering data a utility collects, then provide it in a form that’s easily imported into CIS and billing functions at the office. It should also be the engine that drives data analysis and decision making, integrating the different data points and allowing them to be seen from any angle. And for those utilities operating mobile and fixed network routes simultaneously – including both one-and-two-way communications systems – the host software should handle the integration seamlessly as well. Neptune’s ARB N_SIGHT host software is designed to do all of this, and provide seamless integration across the board. Whether ARB® N_SIGHT™ AMR for R900®-based RF technology or ARB® N_SIGHT™ AMI for R450™ MIUs, everything comes together to make things easy for your utility.
Think ahead, think fast, think better
A utility always needs to think ahead, not just for long-term planning, but in heading off shorter-term emergencies. By being more proactive in data collection and management, the utility manager can not only improve customer service through detailed user consumption profiles that show the start and extent of a leak – he or she can also tackle small problems before they have a chance to grow into bigger ones. ARB N_SIGHT AMI offers utilities a valuable tool to help in its priority alarm functionality. Users can preset parameters for leak, tamper, and reverse flow measurements, that when met, trigger automatic notification of critical personnel.
From the latest product developments, to tips on better utility management, to stories on how utilities have experienced the benefits of ARB® Utility Management Systems™, your source is Neptune NOW, our magazine that captures the latest on the issues affecting your utility. Order your electronic copy of our Spring issue – FREE – just by clicking the link below and submitting your name and address.
Group dynamics for data
A utility’s ability to collect, sort and analyze the right information is crucial to a successful AMR or AMI program. One particularly important task is accurate grouping. The right kind of host software not only supports a variety of different data, but a variety of different types of accounts and collection methods as well. This kind of grouping functionality allows utilities to instantly access commercial accounts, routes or even particular accounts.